Business Intelligence + Insights | Product Design and Testing | Market Research | Consulting and Training | Keynote Speaking, Classes, and Courses

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Scott's Bio

Customer experience expert, CX consulting leader, and user experience (UX) pro Scott Steinberg can help you deliver outstanding products, services, and solutions for every audience… and create more meaningful connections with every engagement. A strategic adviser to government agencies, Fortune 500s, and startups in every field from banking and finance to technology, retail, and insurance, he’s helped reinvent the shape of business strategies, workforce engagement strategies, and product designs for hundreds of today’s most cutting-edge organizations and brands. The bestselling author of 14 books including Make Change Work for You: 10 Ways to Future-Proof Yourself, Fearlessly Innovate, and Succeed Despite Uncertainty and Millennial Marketing: Bridging the Generation Gap, firms of every size routinely seek this customer experience expert’s insight when crafting product designs, online services, apps, marketing/advertising campaigns, CX/UX programs, and more.

Team up with customer experience expert Steinberg – creator of hit programs such as Leading with Innovation and Becoming Essential - and the team at FutureProof Strategies (among today’s top providers of market research, competitive analysis, and business intelligence, as seen in over 600 of the world's top media outlets from CNN to TIME, USA Today, and Rolling Stone) and you’ll discover how to:

  • DESIGN MUST-SEE CUSTOMER EXPERIENCES
  • CREATE MUST-HAVE PRODUCTS + SERVICES
  • BOOST CUSTOMER LOYALTY AND ENGAGEMENT
  • TURBO-CHARGE PRODUCTIVITY AND PERFORMANCE
  • BUILD CX/UX DESIGNS THAT RESONATE
  • CREATE WINNING MARKETING, ADVERTISING + PR CAMPAIGNS
  • DISCOVER WHAT TOMORROW'S CUSTOMERS WANT
  • MAKE BETTER BUSINESS DECISIONS
  • Designed to help you future-proof your organization and fast-track business growth, as well as spark creativity and strategic innovation on a grand scale, customer experience expert Scott Steinberg provides numerous services and solutions that can be custom designed to meet your needs. From keynote speeches to consulting engagements, workshops, breakout sessions, seminars, and classes, this award-winning trends expert – named one of America’s top futurists and a “top trendsetter to follow” – uses a powerful blend of research and real-world insights to inspire and inform. His programs can help businesses of every size:

  • TAKE CUSTOMER SALES AND SIGN-UPS TO THE NEXT LEVEL
  • SEND LEAD AND CONVERSION RATES SOARING
  • FAST-TRACK BUSINESS GROWTH AND SUCCESS
  • SPOT AND REACT TO NEW TRENDS AND OPPORTUNITIES
  • IMPROVE PRODUCTIVITY, PERFORMANCE + PARTICIPATION

  • READ OUR GUIDE TO BOOSTING EMPLOYEE ENGAGEMENT

Hailed as The Master of Innovation by Fortune magazine and the World’s Leading Business Strategist, award-winning professional speaker and customer experience expert Scott Steinberg is among today’s best-known trends experts and futurists. A top industry insider, he’s helped craft dozens of business strategies and product designs for the world’s top brands, and has been seen by over 1 billion people worldwide. Companies such as MTV, Intel, Ford, LeapFrog, Best Buy, and more have looked to him for advice over the past two decades.

The President and CEO of BIZDEV: The Intl. Association for Business Development and Strategic Planning™ and founder of travel + lifestyle trends magazine SELECT: Your City’s Secrets Unlocked™, his website is www.AKeynoteSpeaker.com. Named one of America’s top futurists by the BBC and a “top trendsetter to follow” by the Fortune 500, this leading business insider and analyst has covered consumer, business, and lifestyle trends for 600+ outlets from CNN to Rolling Stone.

An award-winning CX/UX consultant, and provider of keynote speeches, workshops and seminars for Fortune 500 businesses, non-profits, associations and educational institutes, he's partnered with many leading organizations to deliver game-changing leadership, education, and change management programs.

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